Job Description

About the Job

Benefits Offered: Paid Time Off, Company Vehicle, and Ongoing Training & Development Program. Access to the Company's Health Insurance and 401(k) Retirement Plans.

About Penco Electric & Generators

Penco Electric & Generators has been serving homeowners and businesses throughout the Greater Chicago area since 2005. We provide generator installation, maintenance, repair, and electrical services and have grown to become one of Chicagoland's fastest-growing Generac Premier Dealers. Penco is known for quality workmanship, professionalism, and exceptional customer service.

Position Summary:

Penco is seeking a Generator Service Technician to diagnose, repair, and maintain residential standby generators and transfer switch systems. The ideal candidate has experience working with engines, an understanding of electrical systems, strong troubleshooting skills, and a commitment to providing excellent customer service.

Responsibilities:

• Diagnose, service, and repair residential standby generators and transfer switches.
• Perform preventative maintenance, inspections, and warranty repairs.
• Troubleshoot electrical, mechanical, fuel, ignition, charging, and control-system issues.
• Read and interpret wiring diagrams and electrical schematics.
• Explain service findings and repair recommendations clearly to customers.
• Use a company-provided iPad and field-service software to document each job, including findings, work performed, and parts or materials used.
• Participate in an on-call rotation for emergency outage service.

Required Qualifications:

• 2+ years of experience in generator, electrical, HVAC, automotive, mechanical, or related field service.
• Experience working with engines and mechanical equipment.
• Understanding of electrical systems, wiring, controls, and AC/DC fundamentals.
• Strong mechanical aptitude and diagnostic/troubleshooting skills.
• Ability to use multimeters and other diagnostic tools.
• Comfort using iPads, mobile applications, and company software to complete job documentation.
• Valid driver's license and clean driving record.
• Strong communication and customer-service skills, with the ability to work independently and outdoors in varying weather conditions.

Preferred Qualifications:

• Generac Air-Cooled Certification or other Generac certifications.

**This job is with an independent Generac dealer and not for employment with Generac Power Systems, Inc.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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